Experience Design

Formerly known as User Experience Design.

Holistic in nature.

Concerns stakeholder satisfaction when using physical products, software applications, remotely administered services and face to face services.

 

Slide Deck from Russ Unger explaining what is User Experience Design

 

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The quotes below are from Don Norman’s article: Design Thinking: A Useful myth …more important, and more legitimate reason to embrace the term “design thinking.” It positions design in a unique way, forcing companies to view design differently than before. The emphasis on “thinking” makes the point that design is more than a pretty face: [...]

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